Information
Returns & exchanges
7 days to change your mind. Wrong size is the most common reason, and it's the easiest one for us to fix.
- 01
Message us
WhatsApp or email with your order number and what's wrong.
- 02
We confirm
We check eligibility and stock, then send return instructions.
- 03
Ship it back
Unwashed, tags on, in the original packaging.
- 04
Refund or swap
Issued after the quality check. 5–7 working days to land.
The window
You have 7 days from the date of delivery to request a return, and 7 days to request an exchange.
Requests made after that window can't be accepted, because the item can no longer be resold.
Condition the item must be in
To be accepted, the product must be:
- Unwashed
- Unworn, beyond trying it on
- With all original tags still attached
- In its original packaging
- Free of stains, odours, deodorant marks and pet hair
We check every returned item. If it arrives outside these conditions we'll send it back to you and explain why, rather than quietly refusing the refund.
Products bought on offer
Products bought on offer — including the 2 for ₹999 bundle — are eligible for return and exchange on exactly the same terms as full-price items.
If you return one item from a bundle, the discount no longer applies to the remaining item, so the refund is the bundle price minus the standard price of the item you kept.
How to start a return or exchange
Message us on WhatsApp or email with your order number, the item, and what you'd like to do. A photo helps if the issue is a defect.
We'll confirm eligibility and tell you how to send the item back. For exchanges we'll also confirm the replacement size is in stock before you post anything.
Please don't ship an item back before we've confirmed the request — unannounced returns are hard to match to an order.
Exchanges
Size exchanges are the most common request and we'd far rather you end up with a tee that fits than one sitting in a drawer.
The replacement ships once we receive and check the original. If the size you want has gone out of stock in the meantime, we'll offer an alternative or a full refund — your choice.
One exchange per item. If the second size is also wrong, it becomes a return.
Refunds and timelines
Once your return reaches us and passes the quality check, the refund is issued to your original payment method. Bank processing usually takes 5–7 working days after we release it.
For cash-on-delivery orders we refund by UPI or bank transfer to details you provide.
Shipping charges paid on the original order are not refunded unless the return is due to our error — a wrong item, a defect, or damage in transit.
Wrong, damaged or defective items
If we sent the wrong item, or it arrived damaged or with a manufacturing defect, that's on us. Tell us within 48 hours of delivery with photographs.
We'll arrange a replacement or a full refund including shipping, and we'll cover the cost of sending it back. No restocking fee, no argument.
What we can't accept
- Items that have been washed or visibly worn
- Items returned without tags or original packaging
- Requests made after the return or exchange window has closed
- Damage caused by incorrect washing or ironing directly over a print
Questions about this policy? Get in touch.